Refund Policy
Effective Date: July 20, 2026
At WiFi & Pajamas, we strive to provide high-quality digital resources and products that help entrepreneurs build and grow their online businesses. Please review our refund policy before making a purchase.
Digital Products
Due to the nature of digital products, all sales are final.
This includes, but is not limited to:
- Digital downloads
- Ebooks
- Templates
- Planners
- Checklists
- Prompt packs
- Business resources
- Private Label Rights (PLR) products
- Printable products
Once a digital product has been delivered or made available for download, we cannot offer refunds or exchanges.
If you experience a technical issue accessing your purchase, please contact us. We're happy to help ensure you receive the files you purchased.
Print-on-Demand Products
Print-on-demand products are made specifically for your order.
Because each item is custom produced, we do not accept returns or exchanges for:
- Incorrect size selection
- Buyer's remorse
- Change of mind
- Accidental orders
Please review product descriptions and sizing information carefully before placing your order.
Damaged or Incorrect Items
If your print-on-demand order arrives:
- Damaged
- Defective
- Misprinted
- Incorrect
please contact us within 14 days of delivery at info@wifiandpajamas.com.
To help us resolve the issue quickly, please include:
- Your order number
- A description of the issue
- Clear photos showing the problem
If your claim is approved, we will work with our fulfillment partner to provide a replacement or another appropriate resolution.
Order Cancellations
Orders for digital products cannot be canceled after purchase.
Print-on-demand orders may only be canceled before production begins. Once production has started, cancellations are no longer possible.
Refund Exceptions
Refunds may be considered if:
- You were charged multiple times for the same order.
- You received the wrong digital product.
- A technical issue prevents delivery and we are unable to resolve it.
Refund requests are reviewed on a case-by-case basis.
Contact Us
If you have questions regarding your purchase, please contact:
WiFi & Pajamas
Email: info@wifipajamas.com
Policy Updates
WiFi & Pajamas reserves the right to update this Refund Policy at any time. Any changes will be posted on this page.
